Terms & Conditions

Welcome to Raviva Jewellery. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. Ownership & Intellectual Property

All content on this website—including product designs, images, text, logos, and graphics—is the exclusive property of Raviva Jewellery. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

2. Order Placement & Processing

• Once an order is placed and payment is confirmed, it is automatically processed.

• Orders cannot be modified or cancelled after processing.

• We reserve the right to decline or cancel any order at our discretion due to unforeseen issues such as pricing errors, stock unavailability, or suspected fraudulent activity.

• Customers will be notified and refunded (if applicable) in such rare cases.

3. Customer Responsibility

Customers are solely responsible for:

• Providing accurate and complete information at checkout

• Ensuring the correctness of shipping addresses, contact details, and payment information
  Raviva Jewellery is not liable for orders delayed or lost due to incorrect information provided by the customer.

4. Pricing & Availability

All prices are listed in INR and include applicable taxes unless stated otherwise. Product availability and pricing may change without prior notice. We make every effort to maintain up-to-date information but do not guarantee real-time accuracy.

5. Shipping & Delivery

By placing an order, you acknowledge and agree to our Shipping Policy and understand that delivery timelines may vary based on your location and courier partner performance.

6. Returns & Exchanges

Our return and exchange terms are outlined clearly in our Return Policy. By making a purchase, you accept those terms.

7. Promotions & Offers

Any promotional codes or offers provided by Raviva Jewellery are non-transferable, have no cash value, and may be withdrawn at any time without prior notice.

8. Limitation of Liability

Raviva Jewellery will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

10. Contact Us

For any questions related to these Terms & Conditions, please email us at:
📧 contact@ravivajewellery.com